Effective Date: 30 December 2024
The Grow Make Learn Box (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, and protect your information when you interact with us.
1. Information We Collect
We may collect and process the following personal data:
- Personal Information: Name, email address, payment details, shipping address.
- Usage Data: Information collected through cookies and similar technologies, including browsing behaviour, IP address, and device type.
2. Purpose of Data Collection
We use your data to:
- Process and deliver your subscription orders.
- Improve our services and customer experience.
- Communicate with you about updates, marketing materials, and promotions.
3. Third-Party Service
We may share your data with trusted third-party providers to fulfil our services, such as:
- Payment Processors: Stripe.
- Delivery Services: For shipping your subscription boxes.
- Analytics and Marketing Tools: WooCommerce, Google Analytics, MailerLite.
These providers are obligated to handle your data securely and only for the purposes we specify.
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Track user activity to improve functionality and experience.
- Analyse website performance and visitor interactions.
You can control or disable cookies through your browser settings. However, some site features may not function properly without cookies.
5. Data Security
We implement strong security measures, including encryption and secure servers, to protect your data. Payment information is processed through third-party providers like Stripe and is not stored on our servers.
6. Data Retention
- We retain your data as long as necessary to fulfil the purposes outlined in this policy or as legally required.
- Data not legally required to be retained will be deleted within 30 days upon request.
7. Your Right
Under GDPR and other applicable laws, you have the right to:
- Access your personal data.
- Correct inaccuracies in your data.
- Request deletion of your data.
- Object to or restrict data processing.
To exercise these rights, please contact us at hello@growmakelearn.com.
8. International Users
We comply with UK-GDPR and USA-CCPA regulations. For users outside these regions, the applicability of local privacy laws may vary.
9. Children’s Data
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
10. Data Sharing Policy
We may share your data with trusted third parties to provide our services, such as shipping providers and payment processors. Your data will not be sold to unauthorised third parties.
11. Policy Updates
This policy may be updated periodically to reflect changes in our practices or legal obligations. Updates will be posted with the effective date at the top of this document.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please email us at hello@growmakelearn.com.